Quotes are valid for 14 days, subject to availability.

To secure your booking, the quotation must be signed and returned, together with a 50% non-refundable deposit based on the full quotation value.
Balance of payment is due 2 weeks prior to the delivery of booking, together with the confirmation of final guest numbers for the event.
No items will be released until full payment has been received.
Arrangements for delivery will be made once the booking has been paid in full, with a duration allowance of 2 days prior to the event and 2 days after. Any extension would be subject to availability, and would be charged at 20% of the invoice, per additional day.

The hirer is responsible for the hired items for the duration of the event, from acceptance of delivery to time of collection by House of Hudson.

Bookings do not include setup & styling, however this can be arranged at an additional fee.
If you wish to cancel your booking, this must be received in writing and the following refund options apply based on the full invoice value:
50% refund will be paid back with 60 days or more notice.
25% refund will be paid back with less than 60 days notice.
Anything under 30 days notice will result in no refund.
Please note that the refund will be paid back into the specified account within 30 days of notice.


Any delays or failure to perform any obligation in this agreement by either parties arising as a result of acts of God, pandemics, strikes, floods, or other disturbances, including, without limitation, war, terrorism, insurrection, embargoes, governmental restrictions, acts of authorities, and any other cause beyond the control of either party, a Force Majeure clause will be implemented.

As such, both
parties duty to perform obligations shall be suspended to a future date acceptable to both parties within twelve months upon completion of the event of Force Majeure. This is subject to the availability of the goods as per the agreement, the pricing shall remain fixed for this period with exception of variables such as fuel & sundry supplies, and a non-refundable retainer to be discussed and agreed upon between affected parties.


The rented items remain the property of House of Hudson.
A refundable deposit will be charged at the discretion of House of Hudson to cover potential damages/shortages or loss.
It is the hirer’s responsibility to ensure all items hired are receipted upon delivery and checked prior to collection. Any damages/shortages or loss incurred will be deducted from the refundable deposit at the full replacement charge of the item.
In the event that the damage fees does not cover the full replacement cost, the client remains liable to cover any balance owed.


All items will generally be packaged with protective wrap and placed in boxes or other containers for maximum protection.

House of Hudson hire items, including cafe lights, are intended primarily for indoor/under a marquee use. Therefore significant damage may occur if items are exposed to wet conditions.

The hirer is liable for any damage which may be occur to House of Hudson hire items as a result of poor weather conditions (pending wet weather, rain, strong wind etc.), and therefore has the responsibility to relocate such items to avoid any damage.